About Us | Gambling Support

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About Us

For almost three decades, The Salvation Army Oasis has helped to reduce the harm of gambling in the community in New Zealand

The Salvation Army is an International Christian and social services organisation that has worked in New Zealand for over one hundred and thirty years with a mission of 'Caring for People, Transforming Lives and Reforming Society'.

The Army provides a wide range of practical health, social, community and faith-based services, particularly for those who are suffering, facing injustice or those who have been forgotten and marginalised by mainstream society.

The Salvation Army Oasis centres were formally established in June 1997 in Auckland in response to growing evidence that the proliferation of gambling opportunities was having a negative impact on society. Prior to this, in 1992, the first service to reduce the harm from gambling was established in Wellington and following the opening of Christchurch Casino, an additional service began in that city in 1995. Since then, the number of clients seeking help for gambling related harm has increased dramatically. We are funded by the Ministry of Health to provide preventing and minimising gambling harm clinical and public health services.

Consequently, the Army’s reducing gambling harm services, Oasis now have offices in Auckland, Hamilton, Tauranga, Wairarapa, Wellington, Christchurch and Dunedin, with additional satellite clinics in some of these regions. We are funded by the Ministry of Health to provide preventing and minimising gambling harm clinical and public health services.

The name Oasis was inspired by a flourishing phoenix palm tree at the original Auckland Oasis premise, which became a potent symbol of hope, sanctuary, resilience and personal growth for everyone involved in the service.


Our team

The Salvation Army Oasis have a diverse team of professional, clinically qualified and registered counsellors who are flexible with their approaches to suit people and their life situations. Our practices utilise cultural models.

Our team support and encourage wellbeing and reduce petipeti whakararu (gambling harm) through education, self reflection and creative and research based therapies.

The team also includes public health workers who provide accurate information to raise awareness on reducing gambling harm to community groups, professional groups and services and Government.

Oasis Consumer Advisor team 

The wrap-around support offered by The Salvation Army Oasis includes support from peers and mentors who have lived experience of overcoming trauma in their lives. This team are passionate about influencing change in the sector and improving the services that Oasis offer. The consumer advisors do not engage in individual advocacy. Rather, they operate at the level of systemic change to reduce the harm of gambling in people's lives.

The Salvation Army Oasis Approach

Mission: Caring for people, transforming lives and reforming society.

We use a public health approach. In other words, we work from a place of population and individual health, community-building, equity and social justice, and work together with health and social professionals, communities, families, whānau and individuals.

  • Inclusive: We help individuals, families and whānau irrespective of their religion, gender, sexual preference or ethnicity.
  • Respectful: We treat all of our clients with complete respect.
  • Caring: We walk alongside people and support them to improve their overall wellbeing and live free from gambling harm.
  • Non-judgemental: We provide our services in a non-judgemental manner, and deliver our support with empathy and compassion.
  • Supportive: We start from where you need to start.
  • Person-centred: We support people to identify their own needs through a screening and assessment process and together create a plan to improve wellbeing and reduce gambling harm, uniquely tailored for each person who comes through our doors.
  • Holistic: We understand the importance of holistic health. We are guided by the perspectives of tinana (physical health) whānau (family healthwellbeing) wairua (spiritual wellbeinghealth) and hinengaro (mental health).