The Salvation Army Oasis - Reducing Gambling Harm | Gambling Support

Important Information

Tena koutou katoa,  

We would like to inform you that after 31 years of delivering prevention and minimization of gambling harm services to the community, the Salvation Army Oasis has received notification from Te Whatu Ora that our contract tender was unsuccessful. As a result, our service will conclude on the 31st of January 2024.  

From January 2024, please send all gambling harm referrals to the following four providers to support tāngata whaiora (and inquire about public health activities):


1. Problem Gambling Foundation (PGF Services) 

  • Free, confidential counselling and support services for all ethnicities across New Zealand.  
  • Face-to-face counselling in some centres and offer phone, video, live chat, text and email support across all areas 
  • Call 0800 664 262 
  • Or visit their website
  • Email 


2. Mapu Maia

  • Pasifika gambling support service. Free and confidential services across New Zealand. 
  • Face-to-face counselling is in some areas, and phone/text support is available across other areas.  
  • Support can be provided in English, Samoan and Tongan languages. 
  • Call 0800 22 21 22  
  • Or visit their website
  • Email 


3. Asian Family Services (AFS) 

  • Free, confidential, nationwide face-to-face or telephone counselling support for Asian people. 
  • Services are offered in English, Mandarin, Cantonese, Hindi, Korean, Vietnamese, Japanese and Thai. 
  • An interpreter can be arranged for other languages. 
  • Call 0800 862 342
  • Or visit their website
  • Email


4. National Gambling Helpline 

  • National free phone support service open 24/7.  
  • Trained counsellors can arrange to provide ongoing support via phone, text or online chat. 
  • Call 0800 654 655 or text on 8006  
  • Or visit Gambling Helpline  


We would like to express our appreciation for all your mahi and collaboration over the years. 

Nga mihi nui,  
The Salvation Army Oasis 


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