Gambling Support

Nau mai, haere mai | Welcome

At The Salvation Army Oasis, we welcome people of all genders, cultures and religions who are concerned about gambling harm. 

Family members and others are welcome to attend in their own right for support or as part of a family session with or without the gambler present.  

Our services

We offer free and confidential support to all people affected by gambling harm.

There are many pathways of support to suit your needs. Please note that during the COVID-19 quarantine, all services will be delivered virtually via Facebook, phone, and streaming online video until further notice. 

  • One-to-one gambling counselling support is provided over the phone, email, chat and face to face. 
  • Face to face gambling counselling support is also offered for couples, families. 
  • Support and education groups. 
  • Self-exclusion from gambling venues is available. 
  • Information and support to block online gambling
  • Pastoral support services through Salvation Army Officers. 
  • The Salvation Army: We can connect you with essential services and support such as budgeting, food parcels, other addiction programmes, Recovery Church and community ministry activities.
  • We can also help connect you to other health and social services depending on your needs e.g. GP, Mental health services, legal support, housing, Work and Income etc 
  • Educational workshops for health and social service professionals, community groups, gambling industry groups and other organisations around important topics, such as gambling screening and gambling awareness.

The Salvation Army Oasis Approach

Mission: Caring for people, transforming lives and reforming society.

We use a public health approach. In other words, we work from a place of population and individual health, community-building, equity and social justice, and work together with health and social professionals, communities, families, whānau, individuals.

Inclusive: We help individuals, families and whānau irrespective of their religion, gender, sexual preference or ethnicity.

Respectful: We treat all of our clients with complete respect.

Caring: We walk alongside people and support them to improve their overall wellbeing and live free from gambling harm.

Non-judgemental: We provide our services in a non-judgemental manner, and deliver our support with empathy and compassion.

Supportive: We start from where you need to start.

Person-centred: We support people to identify their own needs through a screening and assessment process and together create a plan to improve wellbeing and reduce gambling harm, uniquely tailored for each person who comes through our doors.

Holistic: We understand the importance of holistic health. We are guided by the perspectives of tinana (physical health) whānau (family healthwellbeing) wairua (spiritual wellbeinghealth) and hinengaro (mental health).

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